Official Document

Terms and Conditions naga91 — Official Platform Usage Rules

Please read these Terms and Conditions carefully before using the naga91 platform. By registering or using any naga91 service, you agree to be bound by all rules and policies stated herein.

Last updated: January 2026 Bahasa Malaysia Minimum Age 18 Years
These Terms are effective from 1 January 2026. Last reviewed on 15 January 2026.
Core Principles

Six Core Principles Behind the naga91 Terms & Conditions

Our Terms are designed to protect both parties — the player and the platform — to ensure a fair and safe experience for all.

Identity Verification (KYC)

All naga91 members are required to complete a one-time KYC process using their MyKad and a selfie. This process protects your account and ensures the security of every financial transaction.

One-Time Requirement
Deposit & Withdrawal Policy

Minimum deposit MYR 30, credited instantly. Withdrawals are processed automatically 24/7 in under 5 minutes to your verified bank account or e-wallet.

Automated Processing
Bonus & Promotion Terms

Every naga91 bonus and promotion carries clear and transparent wagering (rollover) requirements. These requirements are stated clearly on the promotions page before you claim any offer.

Clear & Transparent Terms
Fraud & Abuse Prohibition

Any attempt at fraud, use of multiple accounts, or bonus abuse will result in permanent account suspension or closure without refund of remaining balance.

Zero Tolerance
User Account Security

Passwords and login credentials are entirely the user's responsibility. naga91 will never ask for your password through any communication channel, including live chat and email.

Shared Responsibility
Right to Amend Terms

Naga91 reserves the right to amend the Terms and Conditions at any time. Amendments take effect 7 days after notification via email or platform notification. Continued use constitutes acceptance.

Notification Provided
1 Acceptance of Terms and Conditions

Welcome to naga91. This Terms and Conditions document ("Terms") is a legally binding agreement between you ("User" or "Member") and naga91 ("Platform", "Us"). By accessing, registering, or using any part of the naga91 platform — whether via website or mobile app — you confirm that you have read, understood, and agree to be bound by all provisions contained in these Terms.

If you disagree with any part of these Terms, you are not permitted to access or use the naga91 platform. Continued use of the platform following any amendment to the Terms constitutes your acceptance of those amendments.

These Terms are to be read together with Privacy Policy and Responsible Gaming Policy naga91, which forms part of your overall agreement with us.
2 Membership Eligibility

Registration and use of the naga91 platform is restricted to individuals who meet all of the following requirements:

  • At least 18 years old at the time of registration.
  • A fully legally capable individual able to enter into a binding agreement.
  • Not a citizen or resident of any jurisdiction that prohibits the use of online gaming services.
  • Not currently enrolled in any voluntary self-exclusion programme related to gambling.
  • Register under your own name only — registering on behalf of another person is not permitted.

Naga91 reserves the right to request proof of age and identity at any time. If a user is found to not meet these eligibility requirements, the account will be suspended and the current balance returned upon completion of the investigation.

Important Notice: Registration by underage individuals is a serious offence. naga91 will report such cases to the relevant authorities and take appropriate legal action.
3 User Account

Each individual is only permitted to hold one (1) active account at any one time. Holding multiple accounts is a serious breach of these Terms and will result in the closure of all associated accounts without compensation.

During registration, you are required to provide accurate, complete, and up-to-date information including your full name as shown on your MyKad, an active phone number, and valid bank account details. All this information is required to process withdrawals and ensure the security of your account.

  • Your account password must be at least 8 characters long and include a combination of uppercase letters, lowercase letters, and numbers.
  • You are fully responsible for all activities that occur within your account.
  • Do not share your login credentials with anyone, including family members.
  • Naga91 will not be held responsible for any losses resulting from unauthorised account sharing.
  • If you suspect your account has been accessed without authorisation, contact our customer support immediately.
KYC verification using your MyKad and a selfie is mandatory before your first withdrawal is processed. This is a one-time process and takes less than 24 hours to complete.

Accounts inactive for more than 12 consecutive months may be subject to a monthly administration fee. naga91 will send an email notification before any deduction is made.

4 Deposit & Withdrawal

Naga91 supports a wide range of Malaysian local payment methods including FPX, DuitNow, Maybank2u, CIMB Clicks, TNG eWallet, GrabPay, and Boost. All financial transactions are protected by 256-bit SSL encryption.

Deposit Policy:

  • Minimum deposit: MYR 30 per transaction.
  • Deposits are credited to your naga91 account in under 30 seconds.
  • There is no maximum daily deposit limit unless you set one yourself through the deposit limit feature.
  • Deposits may only be made using a payment method registered in your own name.

Withdrawal Policy:

  • Minimum withdrawal: MYR 50 per transaction.
  • Withdrawals are processed automatically 24/7 in under 5 minutes.
  • Withdrawals may only be made to a bank account or e-wallet that has been verified in your name.
  • Your first withdrawal requires a completed KYC verification beforehand.
  • Naga91 reserves the right to temporarily suspend a withdrawal while an investigation is conducted if any suspicious activity is detected.
Funds deposited into your naga91 account are for gaming purposes only. naga91 does not charge any commission or processing fee on standard deposits and withdrawals.
5 Bonus & Promotions

Naga91 offers a variety of bonuses and promotions from time to time to reward our members' loyalty. All bonuses are subject to the specific terms and conditions stated alongside each offer.

  • The Welcome Bonus may only be claimed once per new user.
  • Every bonus comes with clearly stated wagering (rollover) requirements — no hidden rollovers.
  • Bonuses cannot be directly converted to cash before wagering requirements are met.
  • Naga91 reserves the right to void any bonus if there is evidence of abuse or any attempt to fulfil wagering requirements unfairly.
  • Only one bonus may be activated at a time unless otherwise stated.
  • Bonus offers are for individual members and may not be transferred to another account.
Any attempt to meet bonus wagering requirements using low-risk betting strategies such as two-sided betting or duplicate betting across different accounts is strictly prohibited.

Naga91 reserves the right to modify, suspend, or terminate any promotion at any time with reasonable notice. naga91's decisions regarding bonus claims are final and binding.

6 User Conduct

All naga91 members are required to conduct themselves respectfully and responsibly while using the platform. The following are strictly prohibited:

  • Using automated software or scripts (bots) to play games or conduct transactions.
  • Exploiting any system bugs or vulnerabilities for personal gain.
  • Using abusive, threatening, or offensive language toward customer support staff or other users.
  • Registering with false information or using another person's identity.
  • Transferring funds between different naga91 accounts to fulfil wagering requirements.
  • Sharing login credentials or selling account access to third parties.
  • Engaging in any activity that may constitute money laundering.

Naga91 employs an advanced monitoring system operating 24/7 to detect any suspicious activity. Users who violate any of these rules will face immediate action without prior notice.

7 Account Closure and Suspension

Naga91 reserves the right to suspend or close any member's account at any time for the following reasons:

  • Breach of any provision of these Terms and Conditions.
  • Fraud, attempted fraud, or involvement in any illegal activity.
  • Submission of false registration information or failure to complete KYC verification.
  • Use of multiple accounts.
  • Account closure requested by the user through customer support.

If an account is closed at the user's own request, the valid account balance (after deducting any bonus that has not met wagering requirements) will be returned to the verified bank account within 3–5 business days.

To close your own account, contact naga91 customer support via in-app live chat or email. Requests will be processed within 24 hours.
8 Amendments to Terms and Relevant Regulations

Naga91 reserves the right to amend, update, or replace any part of these Terms at any time. Amendments will take effect 7 days after members are notified via their registered email or in-app notification.

It is the user's responsibility to review these Terms periodically. Continued use of the naga91 platform after the effective date of any amendment constitutes full acceptance of the latest version of the Terms.

These Terms are governed by applicable law and any dispute arising from or relating to these Terms shall first be resolved through negotiation. naga91 is committed to resolving any dispute in a fair, transparent, and timely manner.

For any enquiries regarding these Terms and Conditions, please contact the naga91 support team via 24/7 in-app live chat or visit the FAQ page.
Join naga91

Ready? Register and Start Playing with naga91

By understanding our Terms and Conditions, you are now better prepared to enjoy a safe and fair gaming experience alongside more than 500,000 naga91 members across Malaysia.

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