Privacy Policy naga91 — Personal Data Protection for Malaysia Members

When you register and use the naga91 platform, we collect certain types of personal information to ensure our services are secure, accurate, and meet your needs as a member. This data collection is carried out transparently and solely for legitimate purposes.

Information you provide directly:

• Full name as per your MyKad or valid passport.
• MyKad number or passport number (for KYC verification purposes).
• Date of birth for age eligibility verification.
• Active email address and mobile phone number.
• Bank account or e-wallet details for processing deposits and withdrawals.
• Selfie image and a copy of your identification document (for one-time KYC verification only).

Information collected automatically:

• IP address and geolocation data used during login.
• Device type, operating system, and web browser version.
• Gaming activity history and transaction records on the platform.
• The time and duration of your login sessions.
• Cookie data and website tracking technologies (see Section 5).

The information we collect is used solely for the operation of the naga91 platform and to deliver a better user experience. Below is a summary table of data usage purposes:

Beyond the purposes stated above, naga91 may also use your data to send relevant promotional information and exclusive offers — but only if you have given your consent during registration or through your account settings. You may withdraw this consent at any time.

Naga91 takes its responsibility to safeguard your personal data seriously. All information we hold is protected by comprehensive security layers that are regularly audited by independent third-party auditors.

Security measures we employ:

• AES-256 level data encryption for all data stored on our servers.
• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• Two-factor authentication (2FA) is available for all member accounts.
• 24/7 security monitoring using real-time threat detection systems.
• Automatic data backups stored at separate, secure locations.
• Penetration testing is conducted at least twice a year.

Data retention period:

• Financial transaction records are retained for 7 years in accordance with legal requirements.
• KYC documents are retained for the duration of active membership plus 5 years after account closure.
• Activity logs and session data are retained for 2 years for security purposes.
• Customer support communication data is retained for 3 years.

Naga91 does not sell, rent, or disclose your personal information to any third party for marketing or commercial purposes. However, in certain limited circumstances, we may need to share data with specific parties to ensure the platform operates smoothly and remains legally compliant.

Permitted data sharing conditions:

• Payment service providers: The payment gateways we use receive partial transaction data solely to process your deposits and withdrawals. All these providers adhere to strict PCI-DSS security standards.
• Cloud service providers: Our servers and infrastructure are managed by cloud providers who have signed binding data protection agreements.
• Competent authorities: naga91 will disclose information to authorities when required by a court order, applicable law, or a valid criminal investigation.
• Fraud prevention: In cases involving suspected fraud, we may share information with recognised fraud prevention bodies.

Like most modern websites, naga91 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login and game sessions. These cookies cannot be disabled.
• Performance Cookies: Helps us understand how visitors use this website so we can continually improve it.
• Functional Cookies: Saves your preferences such as language and display settings to provide a more personalized experience.
• Analytics Cookies: Anonymously collects website usage statistics for platform improvement purposes.

You can manage and delete cookies through your web browser settings at any time. Please note that disabling essential cookies may affect the functionality of the naga91 platform. For more information on managing cookies in your browser, refer to your browser's help section.

As a naga91 member and in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), you hold several important rights regarding your personal data. naga91 is committed to respecting and facilitating the exercise of these rights.

Naga91 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. We are committed to notifying you of any significant changes.

• Minor amendments that do not affect your rights will be updated quietly with a revised review date at the top of this page.
• Significant amendments that affect how we use your data will be communicated via email at least 14 days before taking effect.
• An in-app notification will be displayed the first time you log in following any amendments.

Continued use of the naga91 platform after the effective date of any amendments constitutes your acceptance of the updated Privacy Policy. If you disagree with the amendments, you may close your account by contacting our customer support.

Naga91 takes every privacy inquiry and complaint seriously. If you have any questions, concerns, or wish to exercise your rights under the PDPA, our team is ready to assist you.